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Comcast changes Pop 3 mail settings…

AND they don’t even tell you!

IF you have recently been one of the people that Comcast switched to their new “Smart Zone” email and your mail stopped being able to be downloaded into your Outlook Express or whatever mail program you normally use BUT YET it IS online in your Comcast Smart Zone email folder (and you get NO error messages!) …I think I can save you phone bashing time with Comcast technical support!

Comcast went and changed it’s Pop3 settings from mail.comcast.net to sz-pop.mail.comcast.net and worse…didn’t tell YOU OR their own technical support about it! (at least the one that I spent all that time on the phone with anyway).

  1. What you need to do is open your Outlook Express (sorry if you are not in Outlook Express) and go to Tools on the menubar.
  2. Click Accounts.
  3. Click the Mail tab and then choose your mailbox by highlighting it.
  4. Click Properties on the right hand side.
  5. Click the Servers tab and change your Incoming Mail Pop3 from mail.comcast.net to sz-pop.mail.comcast.net.
  6. Bingo! That should do it! If not sorry …. guess you are going to have to call them afterall :(

Note: If you’ve not been changed to the new Smart Zone Comcast mail yet then your Pop3 should still be mail.comcast.net.